Listen to what some of our customers are saying about your favorite Lake County Chevrolet and Lake County Kia Dealer!!!!
I just picked up a beautiful 2011 Kia Optima today! This is my 2nd Kia Optima from the Raymond Auto Group and I just have to say that I am very happy with how everything has been handled from start to finish. I gave this team of professionals a few challenges throughout the process, but everything was always handled with a smile and grace above anything I have ever seen from a car dealership. These guys are the Best!!!
Thank you so much!
Mary Ann Kuhn
P.S. – Mark Scarpelli Rocks!!!
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Good afternoon Mark,
On my end I have pretty much finalized putting my 2011 Chevy Avalanche into service. Upon reflection of the entire process, from my initial research in determining manufacturer, brand and vehicle, to dealer selection and final negotiation, I felt compelled to write this note of thanks and appreciation to you.
From our discussions I came to understand that the dealership is family owned and operated, well I want to commend the entire team at Raymond Chevrolet for, quite honestly making me feel like part of a family.
From my initial and continued contacts with the sales group (special thanks to thanks to Derek & Brian), through introductions to several service and parts department team members and ultimately ownership, I found myself thinking; “are these guys for real, because they sure are different”.
Moving further into the process with Delivery & Finance (thanks to Norm & Charlie) the same theme played out; people who knew their stuff. To a man everyone was willing to spend whatever time was required to make sure that any and all of my questions were answered. The entire group genuinely seemed to love what they were doing, who they were doing it for, and were determined to make sure I was comfortable and satisfied with my family’s decision to place our MONEY & TRUST in them.
This was a major purchase decision in some very difficult times in this country and I am glad that I decided to buy the GM product that I did but more importantly I am very happy that I bought my part of the Raymond Chevrolet team.
Thanks again,
JIM SHANNON
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Great Experience at Raymond.... We purchased a 2011 Chevrolet Traverse this past weekend at Raymond Chevrolet. I must say, it was one of the easiest experiences I have personally ever had purchasing a vehicle. We began shopping for a Traverse this past summer and Raymond's salespeople gave us a great price and have been in contact with us throughout the entire experience. We had an appointment on Saturday afternoon, when we came in and our vehicle was waiting. Not only did we get a fair price on our Traverse, they gave us a great price on our trade-in. Once the financing was complete, we were able to drive away in our new vehicle very satisfied. The entire staff at Raymond was wonderful to work with. They made a process that can be overwhelming very painless. We'll be buying our vehicles from Raymond from now on.
Beth Andersen
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Wonderful Easy Great Experience I do not normally take the time to write reviews but I wanted to share my great experience at Raymond Chevrolet & Kia. My daughter needed a reliable, late model car and not only did Raymond have quite a selection; they had the perfect car for her. The salesperson was quite knowledgeable, polite and helpful. I could tell that these people take pride in their products and service. I guess that's why they have been in business so long, and have such a good reputation. I will recommend this dealer to friends and family.
The Thomas Family.
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I went to another dealer near me and had an uneasy feeling. I was looking for a used car for my son who just turned 16. We knew what we had to spend and we wanted a 4 door smaller car with good mpg. We ended up driving to Antioch from Grayslake and looked at a few cars that WE wanted to look at, not that the salesman was pusing onto us. The car we decided on was almost $1000 over what we wanted to spend but it was perfect. Tom worked with the manager and we left with the car me and my son wanted at the price we wanted to pay. Tom and the manager he went to were helpfull in getting us to that price and showed us around the dealership if we ever needed anything, we met the owner, who was nice also. They filled up my gas tank and we are now VERY happy Raymond owners!
John H
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I don't normally write about my experience with a car dealership, but I must tell everyone that my wife and I went into see why everyone loves Raymond Chevrolet. I was suprised that everyone was smiling and very friendly. It appeared that despite the news about our economy everyone here was very optimistic. The sales consultant help me and my wife decide on which vehicle was right for our family. My wife wins this one hands down. The sales managers were very helpful in assisting the sales consultant in our purchase. "WOW" thats what I can say about my experience about Raymond Chevrolet. The finance process went smooth and it they are very consumer friendly. I normally finance with my Credit Union, but Raymond Chevrolet was able to get me a rate lower than what I expected. I want to tell everyone that I meet to take the time to see why Everyone Loves Raymond Chevrolet. At the time of delivery the salesperson explained all the new gadgets that our new vehicle had on it. There is a lot of fancy stuff that we did not have on our previous vehicle.
Dave S
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My family lives near Raymond Chevrolet, and my son is leaving town soon after he graduates from college. We decided to go and browse to see what kinds of used cars they had on their lot. We were greeted soon after entering the dealership. The salesman took us out on to the lot and my wife and I found a nice looking 2006 used Chevy Impala. It was not much longer before we were in the car taking a test drive. After about a half-hour to forty five minutes of taking a test drive we decided that we would buy it. Once we finished the test drive, the time it took to process the paperwork was not very long at all. We drove home happily because we made a great decision to go to Raymond Chevrolet. I really suggest other potential buyers stopping there to look and see what they have.
JS350
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